Care Follow-Through

Tell us where this is wrong.

This site explains how care plans stop moving and what holds them together. If any of it is wrong, unclear, or reads as though a family is being blamed for something, we want to know which sentence.

How to reach us

[email protected]

That is a Digilu address rather than one on this domain, and it is the honest choice: this domain has no mail routing yet, so a branded address here would bounce. A working address beats a branded one that goes nowhere.

What is worth telling us

  • Something here reads as blame. A family reading this site is, by definition, not managing to do everything, and no sentence here should suggest that is a failing of theirs.
  • Something reads as medical advice or as an assessment of a person. It is neither, deliberately, and any drift across that line is worth reporting.
  • A definition here does not match how the term is actually used by the people who use it.
  • Something is simply wrong, or was true and is not any more.

What happens to it

A person reads it, and a correction changes the page rather than being noted somewhere. Where we change a definition we say so on the updates page, because a definition that quietly shifts is worse than one that was never written down.

What we cannot do

We are not a government agency, not an insurer, and not affiliated with any organization listed here. We cannot decide an application, check a case, or speak to an agency on anyone's behalf. If something is urgent and medical, call 911. If someone is at risk of harm, contact Adult Protective Services in your county.

About the product

Questions about Family Observatory, which is the coordination platform this site explains, go to the same address and reach the same people.

Press, agencies and partners

If you are writing about this subject, or you run a programme and want to talk about how it is represented here, the same address reaches us and we answer.